Skip to content

VA Community Care

We are excited to announce Rehab 2 Perform is now a VA Community Care provider and we are able to treat our Veterans! The VA provides this program to make sure Veterans who have served our country and their families get the timely, high-quality health care they need.

Rehab 2 Perform is now a VA Community Care provider and is able to treat eligible Veterans! Plese view the information below or visit VA.GOV/COMMUNITYCARE HERE

Veterans may be eligible for care through a provider in their local community depending on their health care needs or circumstances, and if they meet specific eligibility criteria. Even if a Veteran is eligible for community care, they generally still have the option to receive care from a VA medical facility.

In most cases, Veterans must receive approval from VA before receiving care from a community provider to avoid being billed for the care. VA staff members generally make all eligibility determinations for community care.

Process Overview

  1. Eligibility: VA confirms a Veteran’s eligibility to receive community care.
  2. Appointments: Veteran or a VA staff member schedules appointment with a provider in VA’s network.
  3. Getting Care: Veteran receives care from a community provider in the VA's network.
  4. Billing: Community provider sends the claim to a Third Party Administrator (TPA) or VA for payment.

Eligibility

A Veteran’s eligibility for community care depends on his/her individual health care needs or circumstances. Please note the following about eligibility for community care:

  • Veterans must receive approval from VA prior to obtaining care from a community provider, in most circumstances.
  • Veterans must either be enrolled in VA health care or be eligible for VA care without needing to enroll to be eligible for community care.
  • Eligibility for community care will continue to be dependent upon a Veteran’s individual health care needs or circumstances.
  • VA staff members generally make all eligibility determinations.

Appointments

Veterans eligible for community care generally have the option of choosing to receive care from a VA medical facility or community provider. For Veterans who choice to receive community care, a VA staff member will discuss with them their preferences for getting care from a community provider.

Scheduling Appointments

Before scheduling an appointment, it is important for the Veteran to confirm with a VA staff member that they are eligible and authorized for community care.

Once authorized to receive community care, they have several options for scheduling an appointment with a community provider, depending on the type of care they need. A Veteran may be able to:

  • Directly schedule an appointment and inform a VA staff member about the appointment
  • Use VA Online Scheduling to request an appointment for certain types of routine services
  • Have a VA staff member schedule the appointment
  • Have VA's Third Party Administrator (TPA) schedule the appointment

VA will send the Veteran and the selected community provider a referral. VA will also send the Veteran's medical documentation to the community provider to ensure proper care coordination between their VA care team and the community provider.

Getting Care

When a Veteran arrives for the appointment, the community provider should have the appointment, VA referral, and medical documentation on file. If a Veteran needs a follow-up appointment, the community provider should check to make sure VA has authorized additional care before scheduling the appointment.

Posted in